Question 1

What therapies do you offer?

Accepted Answer

We use evidence-based treatments that are tailored to each client's individual needs. Depending on your goals, treatment may include Cognitive Behavioral Therapy (CBT), Exposure and Response Prevention (ERP), Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), Parent-Child Interaction Therapy (PCIT), family-based interventions, parent training, and other scientifically supported therapeutic approaches. Your psychologist will work collaboratively with you to develop a personalized treatment plan.

Question 2

What conditions do you treat?

Accepted Answer

Our psychologists provide evidence-based assessment and treatment for a wide range of concerns, including anxiety, depression, obsessive-compulsive disorder (OCD), attention-deficit/hyperactivity disorder (ADHD), tic disorders, trauma and PTSD, behavioral challenges, emotional dysregulation, eating disorders, selective mutism, school refusal, sleep and toileting concerns, perinatal mental health concerns, relationship difficulties, and life transitions. If you're unsure whether we treat your specific concern, we encourage you to contact our office—we're happy to discuss your needs and help determine whether our services are the right fit.

Question 3

Do you offer psychological testing?

Accepted Answer

Yes. We offer comprehensive psychological and neuropsychological evaluations for children, adolescents, and adults. Evaluations may be recommended to assess concerns related to learning, attention, executive functioning, memory, autism spectrum disorder, ADHD, emotional and behavioral functioning, diagnostic clarification, and other cognitive or psychological concerns. Following the evaluation, you will receive a detailed report with findings and individualized recommendations to guide treatment, educational planning, or other supports.

Question 4

What ages do you work with?

Accepted Answer

We provide services for individuals across the lifespan. Our clinicians work with young children, adolescents, adults, couples, and families, tailoring treatment to each client's developmental needs and personal goals.

Question 5

Do I need a referral to see a psychologist?

Accepted Answer

No. You do not need a referral to schedule an appointment. Individuals and families are welcome to contact us directly to inquire about services and schedule an initial consultation. If another healthcare provider, school, or specialist has recommended therapy or an evaluation, we are happy to collaborate with them—with your consent—to ensure coordinated care.

Question 6

Do you offer telehealth appointments?

Accepted Answer

Yes. We offer secure telehealth services for clients in New York and all PSYPACT states, as well as in-person appointments at our New Jersey and New York offices.

Question 7

What is the difference between BSI LLC and BSI Clinic?

Accepted Answer

Behavioral Science Institute (BSI) offers services through two distinct entities to meet the diverse needs of our community.BSI Clinic is our training clinic, where services are provided by advanced doctoral trainees in clinical psychology under the close supervision of licensed psychologists. The BSI Clinic accepts Aetna insurance, making high-quality, evidence-based mental health care more accessible for individuals and families with Aetna coverage.BSI LLC is our private practice, where services are provided by licensed psychologists and other qualified mental health professionals. BSI LLC is an out-of-network, private-pay practice. Payment is due at the time of service, and clients may be eligible for reimbursement through their out-of-network insurance benefits. Upon request, we can provide a superbill for submission to your insurance company.Both BSI LLC and the BSI Clinic are committed to providing compassionate, evidence-based care. If you're unsure which option is the best fit for your needs, our team is happy to help you determine the best option based on your clinical needs, insurance coverage, and scheduling preferences.

Question 8

What is PSYPACT? How does it work?

Accepted Answer

PSYPACT (Psychology Interjurisdictional Compact) is an interstate agreement that allows qualified, licensed psychologists to provide telehealth services to clients who are physically located in participating PSYPACT states. This means that if your psychologist is authorized to practice under PSYPACT, you may be able to continue receiving virtual therapy even if you live in or are temporarily located in another participating state.Please note that you must be physically located in a PSYPACT participating state at the time of your telehealth appointment. If you travel or move, let your psychologist know before your appointment so we can confirm that telehealth services may still be provided.

Question 9

What are the current PSYPACT participating states and jurisdictions?

Accepted Answer

Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and the Commonwealth of the Northern Mariana Islands.Because PSYPACT continues to expand, we encourage you to visit the official PSYPACT website for the most up-to-date list of participating states.

Question 10

Do you accept insurance?

Accepted Answer

We are an out-of-network practice, meaning we do not accept insurance directly and do not participate in insurance panels. Payment is made at the time of service, and we can provide a superbill that you may submit to your insurance company for possible reimbursement based on your out-of-network benefits.If you have Aetna insurance, you may be eligible to receive services through the BSI Clinic, our training clinic staffed by advanced doctoral trainees under the supervision of licensed psychologists. The BSI Clinic accepts Aetna insurance and provides high-quality, evidence-based care at in-network rates.If you're unsure which option is right for you, please contact our office. We'll be happy to discuss your insurance coverage and help connect you with the service that best meets your needs.

Question 11

What is a superbill?

Accepted Answer

A superbill is a detailed receipt containing the information your insurance company typically requires to process out-of-network reimbursement claims.

Question 12

Do you prescribe medication?

Accepted Answer

No. We are a psychology practice and do not prescribe medication. If medication may be beneficial, we can coordinate care with your psychiatrist or primary care physician.

Question 13

Is there a cancellation policy?

Accepted Answer

We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Appointments canceled with less than 24 hours' notice, as well as missed appointments, may be subject to a cancellation fee. This policy helps us make appointment times available to other clients who are waiting for care.

Question 14

Is this a service for immediate crisis support?

Accepted Answer

No. Behavioral Science Institute is not a crisis or emergency service. If you are experiencing a mental health emergency, are in immediate danger, or are having thoughts of harming yourself or others, please call 911, go to your nearest emergency department, or call or text 988 to reach the Suicide & Crisis Lifeline. If your situation is not an emergency but you would like to establish care, please contact our office to schedule an appointment.

Question 15

Will a Good Faith Estimate be provided to me?

Accepted Answer

Yes. If you are uninsured or not using insurance to pay for your care, you will receive a Good Faith Estimate (GFE) in accordance with the No Surprises Act. Your Good Faith Estimate will be provided after the initial intake phase, once your psychologist has had the opportunity to better understand your treatment needs and recommend an appropriate treatment plan. At that time, we can provide a more accurate estimate of the expected cost of your care.Please note that a Good Faith Estimate is an estimate only and does not guarantee the total cost of services, as treatment recommendations and the number of sessions needed may change over time.

Frequently Asked Questions